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Terms of sale

The present general conditions of sale apply to all sales concluded on the Internet site:

The present general conditions of sale are written in French language and are thus subjected to the application of the French law. In the event that they are translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute. 

In the event of a dispute or claim, the user shall first contact the seller to obtain an amicable solution. 


All circumstances beyond the control of "INTIMATE" and the user that prevent the execution of their obligations under normal conditions are considered causes of exoneration of the obligations of both parties and will result in their suspension.

In no case "INTIMATE" and its partners can be indirect incidents related to the use of this website. 

All facts and circumstances irresistible, unforeseeable, unavoidable and beyond the control of the parties will be considered as force majeure. 


The price of the articles is indicated in euros and includes all taxes. All orders are payable in Euros. "INTIMATE " reserves the right to change the price of an item at any time without explanation. 

VAT is included in the prices displayed on the site. The standard French VAT rate (20%) is applied to all orders within the European Union. Please note that for countries outside the EU, local VAT and import duties are at your expense. "INTIMATE " declines all responsibility for packages blocked at customs if the costs are not assumed by the customer. 


The user places his order online, within the limits of available stocks, via the online catalog. By filling out the order form, he/she agrees to provide information that will allow for proper shipping and billing. 

The user agrees to purchase an item for personal use and not for resale.

All orders are considered acceptance of the price and product information in effect at the time of purchase. The archiving of purchase orders and invoices is made on a reliable and durable support that can be produced as proof.

The sale is considered final at the time of receipt of the order confirmation email with the invoice. If you do not receive an e-mail, please contact the after-sales service platform to verify that your order has been processed.

"INTIMATE " reserves the right to refuse an order for any reason and without explanation. 


In case of violation of the present conditions, violation of a law or a third party right or use of the website for illegal purposes, the user commits to defend and indemnify "INTIMATE " and its partners.